General FAQ

How many prize options can we print under the scratch?

The standard order comes with 10 different prize variations. You can add additional prize variations at a minimal cost.

What is your turnaround time

8 business days after the approval of artwork.

Do you offer rush services?

Yes, we can expedite jobs in as quickly as 1 business day for an additional cost.  

Do you have card templates that we can use for designing?

Yes, you can download card templates here https://scratchoff.com/artwork-specifications/

Do you offer artwork design services?

Yes, we have an in-house graphics department that can help you from concept to creation. We also offer a free online design tool click here